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Terms of Service

Effective date: 2025-10-18

Company: Ragondin Dev Inc. ("PBDeploy", "we", "us", "our")

Contact: fabien@pbdeploy.com

By creating an account or using PBDeploy, you agree to these Terms.

1) The Service

PBDeploy provides managed hosting automation for PocketBase instances and related tooling (provisioning, TLS, backups, CDN/Worker, email). We may update or modify the Service at any time and may discontinue features with reasonable notice where practicable.

2) Account & Eligibility

You must be 18 or older and able to enter a binding contract. Keep credentials secure; you're responsible for all activity under your account and by your users.

3) Subscriptions, Fees, Taxes

Monthly subscription charged per app at $15/month per app, with a special offer of $10/month for the first 50 apps. You authorize recurring charges for fees and applicable taxes. Auto-renew until canceled. Price changes may occur with ≥ 30 days' notice. Refunds are non-refundable unless required by law.

4) Fair Use & Resource Limits

Plans include quotas (compute, storage, bandwidth, requests, backups). We may throttle, isolate, or suspend any workload that threatens stability, security, or other customers.

5) Customer Data & Ownership

You own your data (databases, files, content). You grant us a limited, worldwide license to host, process, transmit, and back up your data only to provide the Service. You're solely responsible for legality and third-party rights.

6) Data Location, Backups, Retention & Export

Region: us-east-1.

Automatic backups: performed daily and retained for 7 days. When an instance is deleted, the final automatic backup is retained for an additional 30 days before permanent removal.

Export: you may export your data anytime via the dashboard.

Deletion: upon cancellation or termination, instances are queued for deletion and all remaining backups are permanently removed after their retention periods. Minimal system logs may be kept for security or legal purposes.

7) Email & Integrations

We integrate with AWS SES for transactional email, AWS S3 for object storage, and Cloudflare for CDN & Workers. Use is subject to each provider's terms and enforcement. We are not liable for outages or policy actions by third parties and may replace providers without notice.

8) Acceptable Use Policy

You may not use PBDeploy to:

  • Violate laws or others' rights.
  • Host or distribute illegal content, spam, malware, phishing, or CSAM.
  • Conduct crypto-mining, DDoS, brute-force, or resource-exhaustion attacks.
  • Send or facilitate non-transactional or bulk email, unsolicited marketing, or misuse AWS SES for spam.
  • Use Cloudflare Workers or other functions for fraudulent, deceptive, or scam activity.
  • Interfere with PBDeploy or degrade other users' services.

Enforcement: We reserve the right to immediately suspend or terminate any account or deployment we reasonably believe is involved in spam, scams, non-transactional email, abuse of third-party services, or other prohibited conduct — without notice or refund.

9) Content Responsibility & Takedown

We don't pre-screen content and disclaim responsibility for hosted data. Report abuse or infringement to fabien@pbdeploy.com. We may disable access or request a counter-notice consistent with applicable law.

10) Security

We maintain reasonable safeguards; you're responsible for your PocketBase admin credentials, domains, and API keys.

11) Privacy & Data Processing

See our Privacy Policy at https://pbdeploy.com/privacy.

You = controller; PBDeploy = processor. We process data only to provide/support the Service.

Sub-processors: AWS (EC2, S3, SES), Cloudflare.

We may transfer/process data globally where those providers operate. You must give end-user privacy notices and obtain consents.

12) Availability, Maintenance, Support

Target uptime 99.5 % monthly (best-effort, non-contractual). Downtime from customer code, third-party providers, or maintenance is excluded.

Support contact: fabien@pbdeploy.com

13) Beta Features

Betas are provided "as is" and may break or change without notice.

14) Publicity & Feedback

Unless you opt out via email, we may list your name/logo as a PBDeploy customer. Feedback may be used freely.

15) Intellectual Property

PBDeploy software, brand, and materials belong to Ragondin Dev Inc. No rights granted except as stated.

16) Suspension & Termination

You may cancel anytime (via dashboard). We may suspend or terminate for non-payment, AUP breach, provider/legal request, or security risk. Data handled per §6.

17) Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND (EXPRESS OR IMPLIED), INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

18) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

(a) NO INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES; and

(b) TOTAL LIABILITY = FEES PAID IN THE PAST 12 MONTHS.

19) Indemnification

You will defend and indemnify PBDeploy from third-party claims arising from your data, apps, or breach of these Terms/AUP.

20) Compliance & Export

You represent you're not on any sanctions list and will comply with export/sanctions laws.

21) Changes to Terms

We may update these Terms and will notify via email or dashboard for material changes. Continued use = acceptance.

22) Governing Law & Venue

These Terms are governed by the laws of the State of Delaware, USA. Any dispute shall be brought exclusively in the state or federal courts located in Delaware.

23) Miscellaneous

Assignment requires our consent (not unreasonably withheld). If a provision is invalid, the remainder remains effective. Notices: fabien@pbdeploy.com. These Terms constitute the entire agreement regarding PBDeploy.

Sub-processors

Compute: AWS EC2

Object Storage: AWS S3

Email: AWS SES

CDN & Edge Functions: Cloudflare

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